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  7. 17280434

Unity Lab Services™ Total Care Service Plan for Thermo Scientific Micro Centrifuge

Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.

Brand:  Unity Lab Services™ TLCCENMI

Product Code. 17280434

  • 1176.00 € / Each
Estimated Shipment: 30-12-2024
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Description

Description

  • Continue comprehensive service support post factory warranty with faster response time, and proactive maintenance through annual preventative maintenance visit (or event)
  • 2 business day response time (may vary by location) for corrective maintenance
  • Includes Engineer labor, travel, and factory-certified replacement parts required for corrective maintenance
  • One scheduled Preventative Maintenance visit including a preventative maintenance kit (where applicable)
  • Priority unlimited access to OEM-trained Technical support experts who can diagnose, investigate, and remotely resolve issues or schedule on-site visits using the latest digital remote support tools
  • Access to on-line service knowledge base
  • Corrective Maintenance Repair Guarantee for the duration of product warranty or 1 year whichever is longer, as defined in the contract terms and conditions
  • Instrument Software/ Firmware updates included as needed to support a preventative maintenance or corrective maintenance visit
  • Upgrades to new versions of software are not included
  • 10% discount on additional services including additional preventative maintenance visits, calibration, and qualification services
TRUSTED_SUSTAINABILITY
Specifications

Specifications

Support Post Factory Warranty
Full Parts & Labor Coverage, and One Preventative Maintenance Visit
2 Days (Within Specified Location and Criteria)
Total Care Service Plan
2 Day Response Time (Within Specified Location and Criteria), Full Parts & Labor Coverage, and One Preventative Maintenance Visit
Upgrades to New Software Versions
Micro Centrifuge
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